Privacy Policy
OUR STANDARD
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.
Compass Group New Zealand Privacy Statement
This Privacy Statement explains how Compass protects your personal information under the Privacy Act 2020. Personal information refers to data about an identifiable individual. This policy outlines how we collect, use, disclose, and safeguard your personal information.
We take all reasonable steps to ensure your personal information is secure from loss, unauthorised access, or misuse.
What Information Do We Collect?
The types of personal information we collect depend on the context and its relevance to our business operations. This may include:
• Name, address, and email address
• Personal and/or work contact details
• Credit/debit card details (including billing address)
• Telephone numbers
• Health information relevant to our services
By providing your personal information, you consent to its collection and use in accordance with this Privacy Policy unless otherwise specified.
How We Collect Information
We may collect personal information through:
• Telephone or email correspondence
• Electronic communications and applications (e.g., mobile apps)
• In-person interactions
We may also collect information from authorised third parties or publicly available sources. Where possible, we collect personal information directly from you.
How We Use Your Personal Information
We use your personal information for Compass Group’s business purposes, including but not limited to:
• Verifying your identity
• Delivering services (e.g., catering, health, safety, and IT support)
• Marketing current and future Compass Group products and services
• Conducting research and analytics
• Meeting legal or regulatory requirements
We will only use your personal information for direct marketing as permitted by the Privacy Act 2020. All marketing communications will include an option to “opt out.”
Disclosure of Personal Information to Third Parties
We only disclose personal information to third parties with your consent or as permitted by law. Disclosures may include:
• Related Compass Group companies
• Contractors, consultants, or agents
• Overseas recipients where necessary for services (e.g., payroll)
• Tax, financial, and legal advisers
• Government, regulatory, and law enforcement agencies
Accessing and Correcting Your Information
Under the Privacy Act 2020, you have the right to access and request corrections to your personal information. To do so, email HR@Compass-group.co.nz with evidence of your identity and details of your request.
Keeping Your Personal Information Updated
We strive to maintain accurate and up-to-date records. If you believe your information is incorrect or outdated, contact us to update or discuss alternative actions.
Internet Use
While we take measures to secure online data, any personal information shared over the internet is at your own risk. Information posted on public message boards is considered publicly available.
Responsibilities
Management is responsible for:
• Implementing, maintaining, and enforcing privacy policies
• Monitoring compliance within their areas
• Promoting a culture of privacy respect
Employees and Contractors are responsible for:
• Adhering to privacy policies and procedures
• Reporting suspected breaches
• Participating in privacy training
Paul Harvey
Managing Director, Compass Group New Zealand